POPULAR QUESTIONS
Frequently asked questions
Common questions about equipment, servicing, and planning a new surgery. If yours isn’t here, give us a call.
All makes and models
We service equipment we didn't supply, across every major brand.
In-house engineers
The people who advise you are the people who install and service it.
Nationwide coverage
Based in Galway, working with practices across Ireland.
Planning & Buying
No. We’ll visit your practice, look at the space and talk through what you’re planning at no cost. You get a layout and equipment specification with costs before you commit to anything.
It depends on the scale and whether it’s a new build or a working practice. We’ll give you a timeline with the specification so you can plan around it.
Yes. We work alongside dentists, practice managers, architects and contractors as standard, and provide the services, power and drainage requirements your builder needs.
We’re sole agent in Ireland for Castellini and agents for Tecnodent, Cattani, Durr, Enbio, Midmark, Faro, Hadewe, Vortix and Lemi. Those are what we recommend, because we know them and we service them.
Yes. Equipment selection makes a real difference, and solutions like filtered and demineralised water systems for autoclaves cut consumable costs and extend equipment life.
Please contact us for further details.
Yes. We’ve delivered equipment solutions for multi-surgery clinics where several rooms share services and need to work to the same standard.
Both. We supply and service podiatry and chiropody equipment, aesthetic and physiotherapy chairs and couches, and veterinary autoclaves alongside our dental work.
We work with Noirin Brady Interiors, who lead the interior design and detailed specification while we handle surgery planning, equipment and installation — so design and equipment decisions line up from the start.
Servicing & Repairs
Yes. We service all makes and models of dental and medical equipment, regardless of who installed it.
We attend as quickly as we can and prioritise practices that are down. Our vans carry a wide range of components and spares, backed by full stock in Galway, so most repairs are completed on the first visit.
Smaller equipment, from amalgamators to autoclaves, comes into our in-house workshop and goes back to you as quickly as we can turn it around.
It keeps equipment reliable and costs predictable, avoids unplanned downtime and lost surgery time, and maintains safe levels of infection control.
Where we can, yes. Loan units keep you working while yours is being repaired.
Please contact us for full details.
Nail Drills & Podiatry
Yes. We run a nail drill repair service from our Galway workshop — full strip-down, clean and rebuild, carried out by qualified electronic engineers trained directly by Hadewe.
Post it to our workshop at Unit 7, Fiontarlann, Westside Enterprise Centre, Galway H91 FF90.
Yes. Drills must be clean and free of nail dust and debris before we can work on them.
Parts and time only. We quote before starting work, so nothing goes ahead without your agreement.
Yes, across the brands we work with. Give us a call if you’re unsure whether yours is covered.
Yes — foot rests, magnifying LED lights, cabinets, carry cases and the other practical items a treatment room needs.